According to the latest update of IDC’s Worldwide ICT Spending Guide Industry and Company Size, V1 April 2022, the Russia-Ukraine conflict will affect 2022 spending across all industries in CEE, but resource industries, consumer, transportation, personal and consumer services, and education will see the largest drops.
“We’d rather disrupt ourselves first before we get disrupted.” –Gayatri Narayan, Senior Vice President, Digital…
Today’s experience economy is largely focused on utilitarian dimensions of customer experience – factors like…
With research experts around the globe, IDC is analyzing the effects of the Russia-Ukraine conflict on global markets and we answer eight questions from prominent business leaders worldwide.
IDC’s Aly Pinder breaks own how manufacturers can digitally transform the service model to improve key customer metrics, establish more capabilities around remote service, collaboration, and resolution.
The concept of digital transformation has changed. IDC created the Best in Future of Digital Infrastructure Awards as a way of recognizing organizations that have demonstrated innovation and excellence in preparing for the “next normal”.
IDC is seeing deliberate action being taken by CEOs to create a vision and strategy for the digital business era and to create new value. Insights from IDC’s 2022 Worldwide CEO Survey, a flagship study of 389 top executives from around the globe, will help tech vendors understand the priorities, investments and key success factors of CEOs in 2022.
While not as exposed as European nations, Asian nations, will undoubtedly feel the spillover effects of the economic sanctions on Russia, as will the ICT industry in Asia/Pacific. IDC expects that sanctions, commodity shortages, and higher prices for oil and gas as well as other essential goods will further fuel inflationary pressures and damage ICT supply chains that support the regional consumer electronics/semiconductor manufacturing as well as distribution industries.