In the Future of Customers and Consumers, learn about the three customer-centric priorities enterprises should focus on for success in the next normal.
Define data literacy in the future of intelligence and learn how higher data literacy has a significant impact on business metrics with IDC’s Chandana Gopal.
Learn how to contribute to better business outcomes through improved employee experience with IDC’s Holly Muscolino.
Learn why building agility through connectedness will be a major key to how organizations will adapt to our new normal with Paul Hughes.
IDC’s Future of Enterprise practices looks inside the future of Operations and studies the evolution beyond continuous improvement and Lean Six Sigma. The operations of tomorrow will be more market focused and resilient.
How do you use social media, and can you trust how your information is handled by these platforms? Read IDC’s newest blog post on the Future of Trust.
How do companies invest to improve and maintain their trustworthy perception in the marketplace? Learn more about how organizations can build trust and confidence.
By actively listening and learning about their customers, brands can rapidly adjust to ensure that they are not only deriving value from their customers, but equally, delivering value for the customer.
Discover how organizations can become resilient, flexible and foster innovation to meet market needs and solve problems while IDC’s Jeff Hojlo discusses the Shared Operations & Expertise approach.