Learn how to rethink customer experience and support your customers in the face of new challenges caused by COVID-19 with IDC’s Alan Webber.
Deliver business value on key corporate initiatives by transforming your procurement operations with strategic agile sourcing.
For several weeks now numerous media outlets have been publishing articles related to remote work on topics from technology to etiquette to preventing feelings of isolation (virtual happy hour anyone?) But how ready are we for this “new normal”?
While many organizations today are providing digital workspaces for their employees, some are not meeting the requirement of a truly digitally transformed work environment. These workspaces that are not up to par are inflexible workspaces. Inflexible workspaces are unable to sufficiently deliver an ideal employee experience, protect what matters most to an organization’s security, and effectively measure the impact of a technology initiative relative to overall business success.
Government leaders recognize that modernizing the workforce and implementing strategies that empower workers are critical components in transforming the government. Strategic workforce management includes strengthening leadership of human capital systems, developing better human resources processes and capabilities, and enhancing the workforce culture.
IDC CMO Advisory Service has published results from its 17th annual Tech Marketing Investment Benchmark survey. Investment patterns provide evidence for marketing’s expanding role.
For decades, technology advancements have changed the way we work, and organizations have adapted. In today’s fast-paced digital world, work transformation – the “future of work”- is a major disruptive force, and organizations are having a hard time keeping up.
This blog lists the top 10 worldwide predictions for enterprise infrastructure. These technology predictions are meant to help the enterprise with strategic planning within a typical five-year business planning cycle.
This blog lists IDC’s top 10 worldwide predictions for IT and Business Services. These predictions are meant to help the enterprise with strategic planning within a typical five-year business planning cycle.