IDC’s Aly Pinder breaks own how manufacturers can digitally transform the service model to improve key customer metrics, establish more capabilities around remote service, collaboration, and resolution.
IDC’s Simon Ellis highlights the manufacturing industry’s collective struggles to adapt to recent disruption in supply chain operations and unlocks the strategies organizations need to become more resilient.
IDC’s Raymond Pucci reveals the 3rd platform technologies that Financial Institutions need to conduct business transactions more successfully.
Unlock the insights that IDC’s Jordan Speer and her colleagues discovered for prominent themes and technologies that retailers are focusing on after attending NRF 2022.
IDC’s Jeff Hojlo unlocks the top predictions affecting multiple industries, highlighting the value in organizations utilizing the Future of Industry Ecosystems framework to form cross-industry ecosystem partnerships.
In one global survey, IDC looked at how companies are currently planning to approach their industry ecosystem strategy. The resounding answer is to better understand the customer and demand. The solution, or need, then becomes obtaining visibility across the supply chain and becoming a more agile enterprise.
IDC’s Matt Leger illustrates why the hybrid-first approach is essential for education institutions in the years ahead and guidance on how to implement this framework.
IDC’s Jonathan Lang unlocks the three critical considerations that every enterprise should consider to evaluate cloud in operations.
IDC’s Adelaide O’Brien discusses the various methods in which federal agencies are using AI-enabled technologies to overcome challenges and build resiliency.