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future of work

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While many organizations today are providing digital workspaces for their employees, some are not meeting the requirement of a truly digitally transformed work environment. These workspaces that are not up to par are inflexible workspaces. Inflexible workspaces are unable to sufficiently deliver an ideal employee experience, protect what matters most to an organization’s security, and effectively measure the impact of a technology initiative relative to overall business success.

Government leaders recognize that modernizing the workforce and implementing strategies that empower workers are critical components in transforming the government. Strategic workforce management includes strengthening leadership of human capital systems, developing better human resources processes and capabilities, and enhancing the workforce culture.

In an earlier blog about the Future of Work, and in a recent IDC Perspective, we presented IDC’s view of the Future of Work and offered a framework that provides a way to approach and scope the organizational, policy, and technology changes required to leverage this opportunity in a holistic manner. In this blog, we’ll take a closer look at the growing role of technologies like artificial intelligence (AI), robotics, IPA, and augmented and virtual reality (AR/VR) in automating and augmenting the tasks and processes traditionally accomplished by human workers. We’ll also explore how organizations are planning to acquire the skills required to leverage the opportunities for automation and human-machine collaboration.