IDC’s Joe Pucciarelli provides three actionable steps for digital leaders to consider as they tune their organizations to create balance amidst the geopolitical, economic, and social volatility being experienced worldwide.
Agile pitfalls can negatively impact the full value of Agile. Where the business once asked, ‘Why does IT take so long to do everything?’ they might say, ‘Why has development become unpredictable and difficult to budget and forecast?’
According to the latest update of IDC’s Worldwide ICT Spending Guide Industry and Company Size, V1 April 2022, the Russia-Ukraine conflict will affect 2022 spending across all industries in CEE, but resource industries, consumer, transportation, personal and consumer services, and education will see the largest drops.
“We’d rather disrupt ourselves first before we get disrupted.” –Gayatri Narayan, Senior Vice President, Digital…
Over the last 12-plus months, one of the major topics here at IDC has been…
Today’s experience economy is largely focused on utilitarian dimensions of customer experience – factors like…
With research experts around the globe, IDC is analyzing the effects of the Russia-Ukraine conflict on global markets and we answer eight questions from prominent business leaders worldwide.
IDC’s Aly Pinder breaks own how manufacturers can digitally transform the service model to improve key customer metrics, establish more capabilities around remote service, collaboration, and resolution.
The concept of digital transformation has changed. IDC created the Best in Future of Digital Infrastructure Awards as a way of recognizing organizations that have demonstrated innovation and excellence in preparing for the “next normal”.