Brands that merge automation and intelligent tools with human ingenuity and compassion will corner the market on good customer experiences.
The tech industry is at a seminal moment. The combination of executive and board level interest, clearly defined outcomes, and the sheer speed of adoption makes Generative AI unlike anything we have seen before.
IT leaders entered 2023 with a mission to restrain technology investments, but with the coming AI onslaught companies are asking, “Are we prepared?”
IDC defines Web3 as a collection of open technologies and protocols supporting the trustless use and storage of decentralized data,…
Learn about vulnerability management, cyber risk, security posture, cybersecurity assessment and how to engender trust with cybersecurity.
This IDC blog connects the relevancy and risks of the long-used approach of Evergreen IT to today’s use cases of managing IT.
Utilizing a deep understanding of vertical, technology and country markets, IDC’s sales enablement practice delivers a considered plan to improve performance in sales and customer-facing teams, enabling organizations to better communicate the value of their solutions.
Knowledge management offers a path for better decision-making, which leads to real, measurable bottom-line benefits like greater efficiency, more innovation, data driven decision-making, and higher customer satisfaction.
Every business needs to understand the impact of inflation and recession from both a demand and supply perspective. This is a very broad topic, so let’s focus this discussion using the persona of the IT managed service buyer.