Before diving into the key actions you can follow to transform your procurement organization, let’s consider a recent scenario I heard from a client. This will give you a better picture of the kinds of problems the key actions provided further in this article can help you tackle.
Enterprise LOBs are rushing to implement cloud-based SaaS solutions, often without support from IT. However, although initial pilot costs may be minimal, as applications begin to scale, their financial impact becomes significant. What steps can CIOs take to address this problem?