The AI illusion: Are you advancing or just adopting? Beyond the Predictions: Operationalizing Customer Intent at Every Touchpoint Chipsets vs. Displays: The Battle for Smartphone Innovation D2D satellite direct to device – One small step for now, but a lot more to play for The U.S. Healthcare Prior Authorization Crisis: Will Agentic AI Come to the Rescue? The Rise of Smart Glasses, From Novelty to Necessity From Hype to Impact: How Agentic AI Unlocks Scalable Use Cases for Generative AI Tariffs Are Just One of the Challenges Driving the Connected Automotive Ecosystem AI-Powered Healthcare in Asia Pacific: What’s Next for 2025 and Beyond?
Man sitting and smiling, looking at his mobile phone and his laptop on his lap

Like IDC’s Future Consumer research framework, CES highlights a sharpened focus on consumer experiences. Consumer electronics, as illustrated at the recent International Consumer Electronics Show (CES), is increasingly about experiences rather than just devices. This mirrors IDC’s new approach to consumer market research where coverage is aligned with lifestyle or experience categories rather than with device silos.

Digital Native Businesses set the pace when it comes to product innovation and development, they set new standards in customer intimacy and customer experience. As technology gives them their competitive advantage, even more important in today’s economic environment, they should be on every tech vendor’s radar.