As an industry analyst, I’ve had a front-row seat to the dramatic changes sweeping through the IT services sector. Recently,…
As organizations advance deeper into the age of agentic AI, productivity gains are no longer enough. The next era of…
Economic volatility, sovereignty and security concerns, and the rapid advance of AI are creating powerful crosscurrents that few enterprises or…
Artificial intelligence is already reshaping how work gets done, but not in the way most people imagine. The popular narrative…
Three key themes will dominate IT industry developments in the coming years: Orchestrating a sustained expansion in AI agent use…
AI is no longer being used as just a tool to assist people. It’s becoming agentic across every industry, moving…
AI is no longer just a tool for productivity. It’s changing who makes buying decisions, how they evaluate vendors, and…
Artificial Intelligence is entering its most transformative phase yet: The agentic future. In this new era, humans and intelligent systems don’t just…
Over the past decade, I’ve watched healthcare providers invest in electronic health records (EHRs), revenue cycle management (RCM), and a…