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Internet of Things

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The Internet of Things (IoT) market is a tricky thing; customers aren’t necessarily looking to buy “IoT technology” but are instead searching for solutions that can help them achieve a specific business goal, such as supply chain efficiency or cost savings. That’s why IoT vendors need to not only have a good handle on the other players in their space, but on the ways they and their competition are framing their individual IoT solutions. It’s not enough to talk about the IoT market; vendors must frame their solution in a business value context in order to connect with their customer base.

My colleagues and I spend a great deal of time thinking about the Edge, and how it will influence developments in the IT industry over then next few years. Several of my colleagues just published a great IDC Market Perspective, making it clear that we believe the edge represents a new frontier in the convergence of infrastructure such as computing and data to deliver much faster time to value.

A little more than a year ago I was gifted a smart speaker by a friend for Christmas. At the time I was suspicious of installing an always-listening device in my home and had no streaming subscriptions or other smart home devices. Fast forward 12 months and I’m excited to say that I now have several smart speakers throughout my house that allow me to stream my favorite music on demand. Best of all, since they allow me to control other devices with just my voice, I also have a host of smart home devices ranging from robot vacuums to lights and cameras and streaming sticks to name just a few.

It’s my favorite time of the year – the moment when our Global IoT Decision Maker results come back from the field. We’ve been fielding this primary research study for 6 consecutive years, and this year we captured feedback from our biggest sample yet. This year we have inputs from almost 5,000 IoT decision makers in more than 25 countries. The dataset is rich with perspective on deployments, including the challenges and successes these organizations are experiencing. But this year, we are diving deeper into the key metrics they are using to measure success as well as their perspectives on how to truly monetize the IoT.

With Halloween now firmly in the rear view mirror, I – along with numerous retailers – am turning my attention to holiday shopping. Naturally, the tech fan in me expects all number of smart compute devices to make it on many consumers’ lists from tablets to smartphones, from PC’s to smart speakers, and even some of the emerging products like AR/VR and drones.

Today, enterprises are outsourcing their logistics business process services primarily to lower operating costs and transportation costs, which is not an atypical benefit sought after when outsourcing any business function. Beyond the main driver of cost savings, enterprises are challenged to manage customer expectations by improving product delivery and order visibility, managing risk and compliance, and continuously meeting SLA’s.

Seven years ago, I embarked on my smart home journey, although I didn’t know it at the time. Being an avid gamer and student in college, I subscribed to a broadband internet service and setup my wireless home network. This allowed me to compete in online video games through my gaming console, connect my laptop to the internet, and stream movies on my tablet. What I didn’t realize back then was that I had just laid the necessary infrastructure in my home to support a lifestyle of comfort, convenience, security, and cost savings that I would come to enjoy seven years later.