Digital business is just standard business in 2024. Companies striving to participate in the digital…
Customers expect quick, quality service when something breaks. IDC’s survey shows aftermarket services must go beyond minimal SLAs to deliver personalized, exceptional experiences.
Sanjay Srivastava hired kindergarten teachers for AI prompt engineering, emphasizing learning potential over experience to stay competitive in a rapidly evolving tech landscape.
Data minimization can be difficult, but it’s necessary to remain in compliance with security and privacy laws.
Is tech debt slowing your business? Legacy systems and manual processes drain your IT budget, stifle innovation, and increase risk. Learn how to identify and manage tech debt.
CIOs have a unique chance to position IT as a strategic investment in the age of AI. The IDC CIO Executive Council offers guidance to navigate AI’s impact on IT’s evolving role.
This blog explores how AI and generative AI (GenAI) are reshaping sales leadership and how forward-thinking leaders can harness its power to drive success.
Retain clients by addressing key switching drivers and proving your value in accelerating digital transformation. Strengthen long-term relationships with strategic expertise.
Artificial intelligence is consuming the attention of IT and business leaders. So much so that…