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AI Automation Evolution Framework
In Markets and Trends

IDC’s AI-Based Automation Evolution Framework: a New Way to Think About AI Automation

5 Mins Read

In October 2018, a Reuters article informed the world that Amazon had scrapped an AI–based recruitment application that turned out to be biased against women. Most headlines about this story highlighted the company’s failure in developing an actionable and fair solution for one of the most important processes of the HR team.

However, what this and similar examples of today’s AI “failures” neglect to acknowledge is the complexity of end-to-end process automation based on AI technology. This complexity stems not only from current technical limitations but also from the immaturity of corporate policies, government regulations, and legal systems to deal with machines that automatically analyze, decide, and act.

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multiplied innovation cloud
In Markets and Trends

3 Ways Cloud is Expanding Through Multiplied Innovation

4 Mins Read

As 3rd Platform technologies continue to expand and evolve, businesses will need to continue to develop their digital transformation strategies to better provide customers the digital services and experiences they expect. Enterprise organizations are taking note; in the next two years, the number of “Digitally determined” organizations with a fully integrated enterprise-wide technology architecture will grow from 33% to nearly 90%. These organizations are committed from moving from an era of experimentation to multiplied innovation, the second chapter of IDC’s 3rd Platform technology framework.

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Smart speaker concept
In Markets and Trends

Smart Assistants: More Than Just A Smart Speaker

6 Mins Read

A little more than a year ago I was gifted a smart speaker by a friend for Christmas. At the time I was suspicious of installing an always-listening device in my home and had no streaming subscriptions or other smart home devices. Fast forward 12 months and I’m excited to say that I now have several smart speakers throughout my house that allow me to stream my favorite music on demand. Best of all, since they allow me to control other devices with just my voice, I also have a host of smart home devices ranging from robot vacuums to lights and cameras and streaming sticks to name just a few.

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global IoT decision maker
In Markets and Trends

3 Early Insights from IDC’s Global IoT Decision Maker Survey

3 Mins Read

It’s my favorite time of the year – the moment when our Global IoT Decision Maker results come back from the field. We’ve been fielding this primary research study for 6 consecutive years, and this year we captured feedback from our biggest sample yet. This year we have inputs from almost 5,000 IoT decision makers in more than 25 countries. The dataset is rich with perspective on deployments, including the challenges and successes these organizations are experiencing. But this year, we are diving deeper into the key metrics they are using to measure success as well as their perspectives on how to truly monetize the IoT.

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robot automated warehouse
In Markets and Trends

Could Fully Automated Warehouses Be Closer Than You Think?

6 Mins Read

More than 3 years ago, I wrote a IDC Community post, “Using Robots to Curb Labor Shortage in Chinese Manufacturing” highlighting a factory in China that replaced 90% of the people in the factory with automation and robots. In that case the workforce was reduced from 650 employees down to only 60 people, those remaining were doing drastically different work than those jobs that were replaced. The jobs shifted from manual labor to oversight, maintenance, and support of the automation and robotics systems.

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wearables holiday 2018
In Markets and Trends

All I Want for the Holidays Is… a Wearable?

7 Mins Read

With Halloween now firmly in the rear view mirror, I – along with numerous retailers – am turning my attention to holiday shopping. Naturally, the tech fan in me expects all number of smart compute devices to make it on many consumers’ lists from tablets to smartphones, from PC’s to smart speakers, and even some of the emerging products like AR/VR and drones.

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