Explore seven ways to accelerate and support collaboration across your remote workforce in the face of COVID-19 with IDC.
Learn how to rethink customer experience and support your customers in the face of new challenges caused by COVID-19 with IDC’s Alan Webber.
For several weeks now numerous media outlets have been publishing articles related to remote work on topics from technology to etiquette to preventing feelings of isolation (virtual happy hour anyone?) But how ready are we for this “new normal”?
Government leaders recognize that modernizing the workforce and implementing strategies that empower workers are critical components in transforming the government. Strategic workforce management includes strengthening leadership of human capital systems, developing better human resources processes and capabilities, and enhancing the workforce culture.
IDC CMO Advisory Service has published results from its 17th annual Tech Marketing Investment Benchmark survey. Investment patterns provide evidence for marketing’s expanding role.
This blog lists IDC’s top 10 worldwide predictions for IT and Business Services. These predictions are meant to help the enterprise with strategic planning within a typical five-year business planning cycle.
Last week, we discussed the rapidly approaching digital economy and outlined the nine new agenda items for CEOs. We also drilled down into the 3 CEO agenda items related to new customer requirements. In this blog, we’ll explore the three new capabilities needed to compete in the digital economy, the new critical infrastructure, and new ecosystems.
The digital economy has been eagerly anticipated for years, but felt to be in the distant future. As we look towards 2020, we can see the digital economy appear on the horizon. By 2023, products and services from digitally transformed enterprises will account for more than half of the global GDP, according to IDC’s research, signalling digital supremacy.
With the onset of digital supremacy just 3 years away, CEOs will quickly find themselves running a new type of organization. And with that new organization comes a new agenda.
Artificial intelligence (AI) is poised to transform the way that marketing professionals work, and how organizations target, engage and connect with customers and prospects. Just like how marketing automation created new tasks and job functions, AI will revolutionize the way marketing is performed – and dictate a new set of job needs and skills.