IDC’s Aly Pinder breaks own how manufacturers can digitally transform the service model to improve key customer metrics, establish more capabilities around remote service, collaboration, and resolution.
IDC’s Simon Ellis highlights the manufacturing industry’s collective struggles to adapt to recent disruption in supply chain operations and unlocks the strategies organizations need to become more resilient.
Discover how the manufacturers that used data to make decisions have best ensured resiliency in the post-COVID era.