Technology providers must commit to building customer trust by enhancing the transparency of their systems and ensuring adherence to prevalent regulatory standards and mandates.
Looking back at the IDC FutureScape: Worldwide CIO Agenda 2024 Predictions – Implications for Asia/Pacific (excluding Japan) that I co-wrote,…
IDC FutureScape: Worldwide CIO Agenda 2024 Predictions outlines how CIOs are evolving from IT infrastructure managers to strategic business innovators, leveraging technology to drive organizational growth and value.
Parity in the value exchange with customers means that the customer and the organization, equally, get something meaningful out of the exchange. Customer value parity is crucial since an imbalance can lead to loss of customer trust, and often, ends in customer attrition.
The smartphone industry is moving fast to embrace next-generation AI chips that will drive new and exciting features and interaction modes.
As companies seek help accelerating digital transformation and building resiliency, they have become markedly more comfortable doing all this with a smaller number of providers.
Organizations in every industry continue to focus their next chapter of digital transformation on ecosystem expansion; we hear this from…
Discover the pros and cons to building, fine-tuning, or buying ready-made generative AI models for your enterprise.
IDC’s FutureScape webinar hosted by Ritu Jyoti highlights some of the top 10 worldwide AI and automation predictions for 2024 and beyond.