Connectivity resiliency isn’t a one-time transformation. It requires the continuous alignment of people, processes, and technology around a common goal of guaranteed uptime. It also requires investment and integration of complementary connectivity technologies that empower users and customers to remain connected to key applications and services regardless of location or issue.
The changing nature of digital infrastructure is having significant impact on the ways that enterprises evaluate and do business with major infrastructure hardware and software vendors, as well as public cloud service providers and channel partners.
Many businesses overestimate their intelligence maturity, missing out on opportunities to use data to become more intelligent. Improve your organization’s enterprise intelligence with IDC’s enterprise intelligence index.
Without customers, there is no business. And, without providing contextually relevant and differentiated customer experiences, businesses are unable to forge and maintain the strong bonds with customers that can help avoid chaotic disruptions. IDC’s predictions for the Future of Customer and Consumers explore the most urgent technology issues and concerns that companies must address to differentiate themselves and maintain engaging relationships with customers.
Explore IDC’s FutureScape, where the top 10 worldwide Future of Connectedness predictions are shared.
IDC looks to 2022 and beyond with its top 10 predictions for the Future of Trust.
IDC looks to 2022 and beyond with its top 10 predictions for the Future of Digital Infrastructure.
Organizations must look beyond traditional IT metrics and adopt business-aligned Key Performance Indicators (KPIs) and Objective and Key Results (OKRs). Explore these KPIs with IDC’s Mary Johnston Turner.
Learn how to contribute to better business outcomes through improved employee experience with IDC’s Holly Muscolino.
