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robot automated warehouse
In Markets and Trends

Could Fully Automated Warehouses Be Closer Than You Think?

6 Mins Read

More than 3 years ago, I wrote a IDC Community post, “Using Robots to Curb Labor Shortage in Chinese Manufacturing” highlighting a factory in China that replaced 90% of the people in the factory with automation and robots. In that case the workforce was reduced from 650 employees down to only 60 people, those remaining were doing drastically different work than those jobs that were replaced. The jobs shifted from manual labor to oversight, maintenance, and support of the automation and robotics systems.

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wearables holiday 2018
In Markets and Trends

All I Want for the Holidays Is… a Wearable?

7 Mins Read

With Halloween now firmly in the rear view mirror, I – along with numerous retailers – am turning my attention to holiday shopping. Naturally, the tech fan in me expects all number of smart compute devices to make it on many consumers’ lists from tablets to smartphones, from PC’s to smart speakers, and even some of the emerging products like AR/VR and drones.

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PaaS for Developers
In Markets and Trends

Three Reasons Developers are Wary of Current PaaS Options

5 Mins Read

While Platform-as-a-Service (PaaS) is more than 10 years old, the technology has not captured a level of market success commensurate with its mindshare – and has indeed lagged either SaaS or IaaS in terms of market presence. Yet in spite of its slow market growth, PaaS technology has continued to diversify and evolve to support the intensifying developer need for agility and productivity, especially as developers have assumed a front seat at the enterprise digital transformation table.

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ICT IT Spending
In Markets and Trends

5 Things You Didn’t Know About Tech Spending

9 Mins Read

IDC has been tracking technology spending in the Worldwide Black Book since the 1980s, and you’d be forgiven for thinking there are fewer surprises and unexpected statistics today. The technology industry is now a much more mature sector of the global economy, even compared to as recently as the early 2000s.

Overall IT spending may be more predictable than in the past, as an increasing share of end-user tech spend moves from volatile Capex to relatively stable Opex thanks partly to the growth of cloud and mobile, but the key to gaining competitive advantage still lies in being first to recognise significant shifts, anomalies and surprising trends. Here are just five of them.

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logistics BPO IoT
In Markets and Trends

IoT, Platforms and Analytics: 3 Driving Forces for Logistics BPO Services

4 Mins Read

Today, enterprises are outsourcing their logistics business process services primarily to lower operating costs and transportation costs, which is not an atypical benefit sought after when outsourcing any business function. Beyond the main driver of cost savings, enterprises are challenged to manage customer expectations by improving product delivery and order visibility, managing risk and compliance, and continuously meeting SLA’s.

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cloud service provider
In Markets and Trends

5 Reasons Cloud is not a “Zero Sum” Game for Providers

6 Mins Read

There is an often-quoted economic theory that describes the balance that occurs when competitors in a market of a fixed size win or lose share depending on the success or failure of the other. The “zero sum game” (as it is known) has been cited so often since the financial crisis of the late 2000’s slowed global growth, that its continued use is becoming something of a cliché.

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SaaS application
In Markets and Trends

Time Crunch: Equalizing Time Spent on Data Management vs Analytics

3 Mins Read

The proliferation of data types and quantities should be a major advantage for enterprise organizations. More data and more types of data should offer complex insights into challenges and opportunities in how the business runs and should lead to better decisions and business outcomes. However, ask any data analyst, and they’ll share this reality: data analysts spend a bulk of their time on search, data preparation, management, and governance activities, and not on data analytics where the true value lies.

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