“We’d rather disrupt ourselves first before we get disrupted.” –Gayatri Narayan, Senior Vice President, Digital Products and Services, PepsiCo. While…
Over the last 12-plus months, one of the major topics here at IDC has been the future of connectivity. IDC’s…
Today’s experience economy is largely focused on utilitarian dimensions of customer experience – factors like simplicity, speed, and convenience. However,…
The concept of digital transformation has changed. IDC created the Best in Future of Digital Infrastructure Awards as a way of recognizing organizations that have demonstrated innovation and excellence in preparing for the “next normal”.
Delivering innovative digital products and services can be difficult for enterprises that have traditionally bought, but have not developed their own software.
Organizations that focus on industry ecosystems will begin to derive a large percentage of their revenue from these new business models.
Connectivity resiliency isn’t a one-time transformation. It requires the continuous alignment of people, processes, and technology around a common goal of guaranteed uptime. It also requires investment and integration of complementary connectivity technologies that empower users and customers to remain connected to key applications and services regardless of location or issue.
The changing nature of digital infrastructure is having significant impact on the ways that enterprises evaluate and do business with major infrastructure hardware and software vendors, as well as public cloud service providers and channel partners.
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