Achieving an open, shared approach with partners is not easy: data, applications, operations, and capital (human, assets, and financial) for every organization are disparate of course; business processes are disconnected; and security protocols and systems are not unified. The future of industry ecosystems — an expansion of ecosystem partners that organizations must work with in support of any situation, whether innovation, product or service change, dynamic demand, or unexpected disruption — is rapidly progressing as the new way of working.
Making the right decisions about where to invest in digital infrastructure modernization and integration will fundamentally impact an organization’s ability to execute its digital business agenda.
“We’d rather disrupt ourselves first before we get disrupted.” –Gayatri Narayan, Senior Vice President, Digital Products and Services, PepsiCo. While…
Over the last 12-plus months, one of the major topics here at IDC has been the future of connectivity. IDC’s…
Today’s experience economy is largely focused on utilitarian dimensions of customer experience – factors like simplicity, speed, and convenience. However,…
The concept of digital transformation has changed. IDC created the Best in Future of Digital Infrastructure Awards as a way of recognizing organizations that have demonstrated innovation and excellence in preparing for the “next normal”.
Delivering innovative digital products and services can be difficult for enterprises that have traditionally bought, but have not developed their own software.
Organizations that focus on industry ecosystems will begin to derive a large percentage of their revenue from these new business models.
Connectivity resiliency isn’t a one-time transformation. It requires the continuous alignment of people, processes, and technology around a common goal of guaranteed uptime. It also requires investment and integration of complementary connectivity technologies that empower users and customers to remain connected to key applications and services regardless of location or issue.