With Halloween now firmly in the rear view mirror, I – along with numerous retailers – am turning my attention to holiday shopping. Naturally, the tech fan in me expects all number of smart compute devices to make it on many consumers’ lists from tablets to smartphones, from PC’s to smart speakers, and even some of the emerging products like AR/VR and drones.
Twenty years ago, I went to my first NHL game, and was lucky enough to join five other friends in a luxury box overlooking the rink at center ice. Shortly after arrival, a server showed up to take our drink orders, and in an effort to get our drinks quickly and watch the game, we all ordered the same thing. The server dutifully took them down, punched them into his handheld device, and processed our order. Moments later, by the time he had finished, our drinks arrived from another server. What sort of magic was this? A server can bring us our drink orders in the time it takes us to order? Can he do it again? The answer to that last question was ‘yes,’ even when we ordered complex (and to his delight, more expensive) cocktails.