Guest Blog

The Agentic Archetype

Agility Isn't Built; It's Orchestrated.
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As a CIO and CTO, my responsibility is less about answering “can we do something”, and more about “should we do something”, even when not asked.  Agentic AI orchestration exemplifies this, and tech leaders must weigh in, even if not being asked. One of the biggest misconceptions to avoid is to think Agentic AI is a new tool when really, it’s a completely new way of achieving business objectives, it’s a new Architectural Archetype.

Although nascent, the Agentic AI architectural archetype can’t be ignored. Following traditional best practices today for technology developments could lead to costly over-engineered platforms, and potential obsolescence even before you finish deploying them!  Not understanding the criticality of architecture versus tooling could lead to deploying attractive point solutions (even AI ones), that ultimately lead to future complexity proliferation, silos, costs, and rigidity.  Agentic AI orchestration isn’t improving or automating technology solutions, it is offering a complete re-think on the underlying solution design from the ground up providing unprecedented dynamic enterprise outcome driven agility.

The base building blocks for agentic orchestration are AI Agents, self-directed independent mini-systems (workers) that sense, decide, learn and act to achieve goals. Unlike microservices and APIs, agents have contextual understanding and reasoning with minimal human input. Federated Agentic AI Orchestration is a coordination fabric including orchestration, capabilities and governance where multiple specialized autonomous AI agents collaborate across distributed systems, utilizing tools coordinated by a master orchestration layer that governs policies and allows for sub-orchestration. This enables agents to operate autonomously, learn continuously, and be swapped or upgraded modularly, while maintaining interoperability through standardized protocols like MCP (Model Context Protocol) to achieve organizational objectives. It’s the difference between planning your trip with a paper map versus asking your car to figure out how to get to a destination and the car automatically adapts based on real-time traffic and road-closures.It’s the leap from static workflows to dynamic orchestration, from rigid integration to capability onboarding, from deterministic execution to bounded emergence.

Reference Architecture Considerations

To achieve this target state, there are several emerging, and at this time, often immature components of the reference architecture required including: 

  • Orchestration through standardized inter-agent protocols (e.g., MCP; others will emerge), memory management, routing, evaluation, recovery.  
  • Capabilities through tools, tool registries, and capability contracts allow GenAI based agents that are predictive (non-deterministic) by nature, to utilize deterministic capabilities through tools linked to mature hardened deterministic enterprise systems helping to reduce errors (e.g. hallucinations) that could occur within a pure GenAI based workflow.
  • Governance through identity management with enforced least privilege, observability, enforceable policies, human-in-the-loop (HITL), lineage with fall-backs to deterministic paths all play a vital role in not only providing confidence in what is achieved, but also in how it is being achieved. 

Four Mindset Shifts for CIOs and IT Leaders to consider

To unlock agentic potential, CIOs must embrace four mindset shifts:

  1. From “deploy a workflow” to “design a market”:  Your orchestration is based on a marketplace where multiple agents, tools, data, and models can be considered to achieve an objective.  This is a shift from building rigid solutions to building reusable flexible capabilities for orchestration in multiple solutions.
  2. From deterministic workflows to policy-bounded emergence:  Expect non-determinism. Engineer bounded variability with approvals on sensitive actions, human-in-the-loop thresholds, deterministic fallbacks for regulated steps. Think of it as a policy cage that offers autonomy with guardrails and contingencies.
  3. From integration backlog to capability onboarding:  Stop wiring systems point-to-point. Start onboarding capabilities with contracts (inputs, outputs, pre/post-conditions, risks, costs) published to a registry
  4. From vendor lock-in to composition strategy:  Assume a rotating cast of agents/tools. Prioritize interchangeability.  Monitor and compare agent and tool efficiency and effectiveness with intent to swap out for better agents and tools through continuous improvement.  It’s not about best practices it’s about next practices.  

The decisions we make today as technology leaders will either enable enterprise agility or entrench systemic fragility. Agentic AI Orchestration demands that we shift thinking in terms of pre-determined workflows and integrations, and start designing for emergence, modularity, and policy-bound autonomy. The allure of deploying isolated AI-powered solutions is strong, but seductive simplicity often leads to architectural entropy. Federated orchestration offers a path forward: one where agents collaborate across domains, utilizing reliable tools, governed by shared protocols and enforceable policies, enabling continuous learning and safe autonomy.

The question isn’t whether disruption is coming, it’s whether your enterprise will be ready when it does. Because in the age of bounded emergence, agility isn’t built… it’s orchestrated.

Rex is the Chief Information & Technology Officer (CITO) at Canadian Tire Corporation (CTC), one of Canada’s most iconic and trusted companies with multiple retail banners spanning general merchandise, sporting goods, apparel, and businesses in automotive, financial services, real estate, and petroleum all with a brand purpose of “Making Life in Canada Better”. His mandate includes strategy, architecture, governance, development, operations, and cybersecurity across all retail locations, digital properties, corporate operations, and global facilities.