In Industry Making CX Sing: Data Enables Hospitality & Travel to Hit the High Notes with Frictionless Journeys April 14, 2021 5 Mins Read Discover the technologies needed to better fulfill customer needs while optimizing operations. Read More
In Industry How COVID-19 Has Impacted Consumers’ Expectations & Demands for Hospitality & Travel May 6, 2020 4 Mins Read COVID-19 has destroyed consumer demand for hospitality and travel operators. Learn how to adapt to changing customer needs with IDC’s Dorothy Creamer. Read More