Making the right decisions about where to invest in digital infrastructure modernization and integration will fundamentally impact an organization’s ability to execute its digital business agenda.
“We’d rather disrupt ourselves first before we get disrupted.” –Gayatri Narayan, Senior Vice President, Digital Products and Services, PepsiCo. While…
Over the last 12-plus months, one of the major topics here at IDC has been the future of connectivity. IDC’s…
Delivering innovative digital products and services can be difficult for enterprises that have traditionally bought, but have not developed their own software.
Organizations that focus on industry ecosystems will begin to derive a large percentage of their revenue from these new business models.
Connectivity resiliency isn’t a one-time transformation. It requires the continuous alignment of people, processes, and technology around a common goal of guaranteed uptime. It also requires investment and integration of complementary connectivity technologies that empower users and customers to remain connected to key applications and services regardless of location or issue.
The changing nature of digital infrastructure is having significant impact on the ways that enterprises evaluate and do business with major infrastructure hardware and software vendors, as well as public cloud service providers and channel partners.
Many businesses overestimate their intelligence maturity, missing out on opportunities to use data to become more intelligent. Improve your organization’s enterprise intelligence with IDC’s enterprise intelligence index.
Without customers, there is no business. And, without providing contextually relevant and differentiated customer experiences, businesses are unable to forge and maintain the strong bonds with customers that can help avoid chaotic disruptions. IDC’s predictions for the Future of Customer and Consumers explore the most urgent technology issues and concerns that companies must address to differentiate themselves and maintain engaging relationships with customers.