IDC’s 2024 Customer Experience Management Strategies survey found that businesses globally have shifted to a focus on improving the effectiveness…
There is much interest and inquiry related to the recent tariff actions by the current U.S. administration, how they will…
Over the last five years, B2B tech buyers’ preference for digital engagement across their journey has risen substantially. GenAI is…
The wave of new tariffs introduced by the US administration will drive up technology prices, disrupt supply chains, and weaken…
Generative and agentic AI have begun to completely transform how enterprise applications are designed, delivered, and engaged with by users.…
Shadow IT, or black IT, is a reality in most organizations today. The concept refers to technology solutions — software,…
Technology is no longer just an enabler – it transforms how organizations function, compete, and deliver value. Specifically, AI is…
Just when businesses in Asia/Pacific thought they were getting to grips with artificial intelligence-led disruptions in their industries, here comes…
As Asia/Pacific businesses accelerate their digital transformation journeys, artificial intelligence (AI) is becoming a core innovation enabler. From identity and…