IDC has released the top 10 predictions for 2023 for the Future of Industry Ecosystems.
Without customers, there is no business. And, without providing contextually relevant and differentiated customer experiences, businesses are unable to forge and maintain the strong bonds with customers that can help avoid chaotic disruptions. IDC’s predictions for the Future of Customer and Consumers explore the most urgent technology issues and concerns that companies must address to differentiate themselves and maintain engaging relationships with customers.
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Discover why shared data and insight is crucial to ensure your company will innovate, succeed & build resiliency across your industry ecosystem.