Without customers, there is no business. And, without providing contextually relevant and differentiated customer experiences, businesses are unable to forge and maintain the strong bonds with customers that can help avoid chaotic disruptions. IDC’s predictions for the Future of Customer and Consumers explore the most urgent technology issues and concerns that companies must address to differentiate themselves and maintain engaging relationships with customers.
IDC’s Adelaide O’Brien discusses the various methods in which federal agencies are using AI-enabled technologies to overcome challenges and build resiliency.
Unlock the strategies and technologies needed to build digital resiliency in smart cities to improve services in response to disruptions with IDC’s Ruthbea Yesner.
Discover how healthcare organizations adopted new technologies and strategies overnight to leverage to support care anywhere initiatives and create a better experience.
The need for automation will increase as enterprises move towards an era of digital resiliency.
Discover how the healthcare industry is digitally transforming to continuously survive any future disruptions with IDC’s Mutaz Shegewi.
The global pandemic demonstrated the need for a new kind of business resiliency. Explore digital resiliency and how it powers the Future Enterprise with IDC.
Discover why shared data and insight is crucial to ensure your company will innovate, succeed & build resiliency across your industry ecosystem.
COVID-19 highlights the importance of adaptability and pivoting in the digital economy. Learn more about the journey to digital resiliency with IDC.