The CPaaS market is driven by new tools and technology allowing providers to simplify, automate, and amplify customer experience excellence.
Many brands underestimate the impact of brand loyalty and brand advocacy on the cost of customer acquisition.
Companies are increasingly recognizing cloud computing’s ability to help businesses overcome macroeconomic pressures. As pressures rise, however, it is those…
As the digital development of enterprises globally begin to move from the digital transformation (DX) era to the digital business era, the government of China unveiled its plan for the country’s digital development.
The Asia Pacific region does not yet have its version of the European Union’s Corporate Sustainability Reporting Directive (CSRD), but…
Every business needs to understand the impact of inflation and recession from both a demand and supply perspective. This is a very broad topic, so let’s focus this discussion using the persona of the IT managed service buyer.
While cloud adoption accelerated, cloud governance and control mechanisms haven’t kept pace. As a result, up to 30% of cloud spend is categorized as “waste” spend that can be optimized.
As of January 23rd 2023, Oracle has replaced Oracle Java SE Subscriptions commonly purchased by customers with a new Oracle…
As macroeconomic pressures affecting the public markets start to filter through to the private markets, start-ups, scale-ups and unicorns are starting to feel the pressure.