Digital infrastructure ensures faster delivery of innovative hardware, software, & abstraction to support digital services and experiences. Learn more about the future of digital infrastructure with IDC’s Rick Villars.
Learn how to develop the most effective KPIs to drive behaviors and enhanced business results with IDC.
For CIOs, metrics are a key means of measuring the performance and effectiveness of their IT organizations in support of organizational improvement. During the recent IDC web conference ” New Metrics & KPIs for the Digitally Transformed IT Organization,” my colleague Bill Keyworth and I shared the results from our latest IDC MeasureScape survey and discussed new metrics and KPI’s for digitally transforming IT organizations working on infrastructure modernization and cloud adoption.