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The digital economy is changing how business professionals work, thanks to new emerging technology. Almost all areas of business are undergoing digital transformation, including procurement. Innovative technologies such as cloud, AI/cognitive, machine learning, natural language processing, and big data/analytics are completely altering traditional procurement applications, digitizing procurement and partners.

IDC has seen a rising buyer interest in cloud app-centric platforms and the agility that the cloud affords. Recently at the IDC Directions 2019 conference, IDC presented on Multiplied Innovation: Scaling a Technology Revolution outlining new technologies that innovate at scale which underpin the growth of cloud applications into the future. This trend is reflected in many traditional Enterprise Content Management applications found in the IDC Market Glance: Content-Centric Workflow Ecosystem transitioning to cloud content apps to meet this growing demand.