Top IDC Content of 2023
Markets and Trends

Top IDC Content of 2023

Join us as we countdown our most popular content from the past year.

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Creating Mindshare in an Economy Where Value Is Currency
Future Enterprise

Creating Mindshare in an Economy Where Value Is Currency

Asia/Pacific (excluding Japan) organizations advance in customer-centric CX transformations, but value parity needs brands and customers to meet goals in frictionless, relevant engagements for lasting success.

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Top 10 Worldwide Digital Business 2024 Predictions Augmented by GenAI
Markets and Trends

Top 10 Worldwide Digital Business 2024 Predictions Augmented by GenAI

Stay updated on the latest IT industry trends that will alter the global business ecosystem over the next 12 to 24 months.

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Improving the Customer Experience With GenAI
Future Enterprise

Improving the Customer Experience With GenAI

As organizations prepare to deploy GenAI ¬†they must think through the technology change and process, workflow, and organizational structural changes that will be required to make best use of its business potential. It will also require close attention to the “human side” of the changes that GenAI will bring.

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