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New IDC IT Cloud Services Survey: Top Benefits and Challenges

Posted by Frank Gens on December 15th, 2009

cloud_surveyThis year’s IDC IT cloud services survey reveals many of the same perceptions about cloud benefits and challenges as seen in last year’s survey. But there are a few interesting shifts this year, driven largely by: 1) budget pressure from the challenging economy, and 2) a growing sophistication in users’ understanding of cloud services.

This year’s survey was fielded, like last year’s, from the IDC Enterprise Panel of IT executives and their line-of-business (LOB) colleagues. The respondent population is very similar to that of last year’s survey, validating comparisons with last year’s results.

Economics and Adoption Speed Still Top Benefits; Standardization Moves Up

This year’s survey shows, once again, that economic benefits are key drivers of IT cloud services adoption. Three of the top five benefits were about perceived cost advantages of the cloud model: pay for use (#1), payments streamed with use (#3) and shift of IT headcount and costs to the service provider (#5).

[...read more...]

IDC Survey: Recession Accelerating Cloud Computing

Posted by Frank Gens on May 1st, 2009

idc_survey1One of the most common questions I’ve been asked in the past several months has been “How will the global recession impact the pace of adoption of Cloud Computing?”.

My gut reaction has been that the economic crunch would certainly amplify the economic benefits of the cloud services model, and therefore accelerate IT cloud services adoption. Some data from a user survey my colleague Stephen Minton published earlier this year substantiates that view. [...read more...]

IT Cloud Services User Survey, pt.2: Top Benefits & Challenges

Posted by Frank Gens on October 2nd, 2008

As part of our ongoing research into Cloud Computing, IDC recently conducted a survey of 244 IT executives/CIOs and their line-of-business (LOB) colleagues about their companies’ use of, and views about, IT Cloud Services. In part 1, we looked at current and future adoption of IT cloud services.

This post, part 2, looks at users’ perceptions of the key benefits and challenges of IT cloud services. [...read more...]

IT Cloud Services User Survey, pt.1: Crossing the Chasm

Posted by Frank Gens on September 29th, 2008

As part of our ongoing research into Cloud Computing, IDC recently conducted a survey of 244 IT executives/CIOs and their line-of-business (LOB) colleagues about their companies’ use of, and views about, IT Cloud Services.

This specific post looks at the current and future adoption of a variety of IT offerings delivered as cloud services. (Subsequent posts will look at users’ perceptions of the key benefits and challenges of IT cloud services, as well as what they want most from suppliers of IT cloud services.) [...read more...]

Which Technologies Matter Most for Transformation?

Posted by Frank Gens on June 30th, 2008

At IDC Directions 2008, David Tapper spoke about how Web 2.0 and globalization are profoundly transforming the way companies source (and deliver) IT and other services. Within this broad theme, David explored which technologies companies see as most critical to transform themselves for this emerging world of flexible service delivery and consumption, citing a recent IDC survey of 236 line-of-business (LOB) executives and 268 CIOs and other IT executives. Here’s what he showed:

[CLICK on IMAGE to ENLARGE]

Transforming Technologies Survey

This list of technologies is not an exhaustive one, but it does include some of the major ones I see organizations increasing their investments in today. Here are three of my takeaways from this survey: [...read more...]

idc_survey.jpg This morning I’m presenting at IDC Directions 2008 in San Jose on “Enterprise IT in the ‘Post-Disruption’ Era”. Among the research I’m sharing are findings from a recent IDC survey of line of business executives (LOBs) and CIOs about their biggest “wants” for 2008.

Here are two of the slides, the first looking at what LOBs want from their CIOs, the second looking at what CIOs want – in turn – from their IT suppliers: [...read more...]

What Business Execs Really Want from IT: Pass the Relevance Test

Posted by Frank Gens on March 13th, 2007

In a recent survey we asked Line-of-Business (LOB) executives what they wanted most from their own IT organizations and their external IT suppliers. As you’ll see below, their message to the IT community is consistent, simple and challenging: “Make yourselves and your offerings more directly relevant – and valuable – to our business. [...read more...]

I asked delegates at IDC’s European IT Forum to identify their single biggest challenge as they attempt to build an innovation-ready IT organization. The biggest issue – by far – is poor communication between CIOs and their business executive colleagues. The CEO-CIO communication gap presents a huge opportunity for IT suppliers who can accelerate the delivery of service-oriented offerings that bridge this gap. [...read more...]


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