What Users Want From IT: Speed, Relevance, Information & Innovation
Posted by Frank Gens on March 11th, 2008
This morning I’m presenting at IDC Directions 2008 in San Jose on “Enterprise IT in the ‘Post-Disruption’ Era”. Among the research I’m sharing are findings from a recent IDC survey of line of business executives (LOBs) and CIOs about their biggest “wants” for 2008.
Here are two of the slides, the first looking at what LOBs want from their CIOs, the second looking at what CIOs want – in turn – from their IT suppliers:
![[CLICK to ENLARGE] What LOBs Want from CIOs in 2008](http://blogs.idc.com/ie/wp-content/uploads/2008/03/message_to_cios_idc_exchange.jpg)
![[CLICK to ENLARGE] What CIOs Want from IT Suppliers in 2008](http://blogs.idc.com/ie/wp-content/uploads/2008/03/want_from_it_suppliers_idc_exchange.jpg)
I’m heading off to give the presentation, so I’ll hold off on commenting on these findings for now. But I’ll offer some perspectives on these results in the next few days.
(FYI, we looked at this same question last year in What Business Execs Really Want from IT: Pass the Relevance Test.)
Interesting graphs – blogged about them http://tinyurl.com/2×9rzv
See you at directions….
JT
James Taylor
Author, with Neil Raden, of Smart (enough) Systems
Left by JT on March 11th, 2008